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Privacy Policy

This document (Hereinafter referred to as “Privacy Policy”) is an electronic record in terms of existing and applicable the Information Technology laws its allied rules, regulations, directions and guidelines, including the amended provisions thereto pertaining to electronic records in various allied statutes as amended pursuant to the Information Technology Act, 2000 (“IT Act”). This electronic record has been generated by a computer system and does not require any authentication.

1.PRELIMINARY INFORMATION:

In the Site,www.gaadimoney.com or any other associate website (hereinafter referred to as “Site” or “Website”) is subject to the terms of a legal agreement between the user of the Website and Gaadi Money Private Limited. Gaadi Money Private Limited (Hereinafter referred to as the “Company”). The Company is incorporated under the provisions of the Companies Act, 2013, having its registered office at 301, Shanti Enclave Apeksha CHS, Mira Road East, Thane, Maharashtra – 401107

DEFINITIONS:

  1. The term “User”, “Client”, or “You” or any other variant of the said pronoun shall refer to the user who is browsing this Site.
  2. The term “Company” shall refer to the concerned company Gaadi Money Private Limited and /or its affiliates/subsidiary companies.
  3. The term “Site” or “Website” refers to www.gaadimoney.com and shall include other websites if any owned and monitored by the Company.
  4. The term “Information” or “Personal Information” provided by the User shall include any personal information or data, sensitive personal data or any other information so supplied by the User, in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011, and the allied rules and regulations.

The following terms and conditions will be deemed to have been accepted by the User, on mere visitation / usage of the Website and hence the User is required to read them carefully before using the services on the Website.

WHEREAS:

  1. Through the Website, the Company enables the Users of the Website to avail services pertaining to inter alia loans, mortgage, financing and financial instruments such as Auto Loans (New Car Loans, Used car Loans, Refinance and Balance Transfer and top up loans) personal loans, home loans, unsecured business loans, and loans against property and other allied matters related to or connected therewith.
  2. 2. In its efforts to ensure that its services as abovementioned are properly delivered to and utilized by its Users, the Website will automatically receive and collect certain anonymous information in standard usage logs through its webserver, including computer-identification information obtained from “Cookies,” sent to the User’s browser from either:

The Personal Information collected from the User while accessing the Website, as mentioned in the preceding paragraph, shall include:

  • Name (including the first and last name) of the User.
  • Email address of the User.
  • Contact details (including the mobile phone number) of the User.
  • Zip/Postal code of the User’s location.
  • The demographic profile of the User including inter alia the User’s age, gender, occupation and address.
  • Vehicle details like Registration number, Make model, Engine and Chassis Number.
  • Financial information including, but not limited to, the User’s salary.
  • The User’s preference in so far as the loan services offered by the Website are concerned including inter alia preferences pertaining to Auto Loans, housing loans, personal loans, loans against property, business loans and the like.

2. REASONABLE SECURITY PRACTICES AND PROCEDURES

The Company has in place, reasonable measures to protect and safeguard the information provided by the User on its interface in accordance with the Information Technology Act, 2000 and its allied Rules and Regulations. However, the User indemnifies the Company from any kind of liability in case of any loss of data / information belonging to the User, resulting from an event, which could not have been prevented by the exercise of prudence on the part of the Company.

3. THE COMPANYS PRINCIPLES TO PROTECT PRIVACY

In order to protect your privacy, the Company has adopted the following principles:

(I) SECURITY

Wherever your Personal Information may be held within the Company, the Company intends to take reasonable steps to protect it from unauthorized access or disclosure. The Company is committed to protecting the security of your personal information. The Company uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The Company stores the personal information you provide on computer systems located in controlled facilities with limited access.

(II) CHOICE

Wherever your Personal Information may be held within the Company, the Company intends to take reasonable steps to protect it from unauthorized access or disclosure. The Company is committed to protecting the security of your personal information. The Company uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The Company stores the personal information you provide on computer systems located in controlled facilities with limited access.

(III) NOTICE

Where the Company collects Information on the Website, the Company intends to do so for a legitimate purpose and the same purpose may be asked by you from the persons mentioned in the contact tab. Unless the transfer of Information is legally required, the Company does not intend to transfer any Personal Information without your permission to third parties who are not bound to act on the Company’s behalf.

4. YOUR CONSENT

By using this Website, you consent to the terms of the Company’s Privacy Policy and terms of use of the Website and to the Company’s processing of your Information for the purposes given above. There are times, however, when the Company may need to contact you via emails, or through phone calls or SMS, and offer you their services for the product that you have opted for, or for imparting product knowledge, or to inform you about promotional offers running on the Website and/or offers offered by the associated third parties, for which reasons, as well as web aggregation, Personal Information may be collected as detailed above.

Notwithstanding the fact that you have registered yourself under any DND/DNC or NCPR service, you still authorize the Company and its subsidiaries/affiliates to call you for the abovementioned purposes.

It is made clear that the Company shall not be liable in any manner, for any defects or adverse consequences that may arise as a result of limited, incomplete, inaccurate or false Information provided by you.

5. SHARING AND STORAGE OF USERS PERSONAL DATA

Any Personal Data that the Company has access to shall never be shared without user consent and without disclosing the purpose behind the same. The Company receives and stores information you enter or upload on our Website, The Company may process, store and retain user’s Personal Data on Company’s servers where the data centres are located, and/or on the servers of third parties having contractual relationships with us. All Personal Data/information will be collected and stored at servers located in India. Company will retain user’s data for the period that you continue to be it’s customer and for such period as required to comply with any obligation under any law for the time being in force.

When user avail our products/services, Company may collect and store information about user to process his requests and automatically complete forms for future transactions, including (but not limited to) user’s phone number, address, email. Such sharing shall be in accordance with user’s instructions and subject to appropriate confidentiality and security requirements.

6. THE COMPANY’S DISCLOSURE OF YOUR INFORMATION

The Company will not use or rent your financial information for any purpose other than to complete a transaction with you. The Company shall however, collect sensitive personal data or Information for the following purposes:

  • for a lawful purpose connected with a function or activity of the body corporate or any person on its behalf in relation or arising in connection with the services/products provided by the Company; and
  • for the collection of the sensitive personal data or information which is considered necessary for that purpose.
  • The Company requires your information inter alia for the purpose of:

  • Getting in touch with you, whenever necessary.
  • Providing you with the products and services that you have specifically requested for.
  • Preserving social history, as governed by existing law and policy.
  • Intra business interactions among various subsidiaries/affiliates of the Company.
  • Investigating violations of the Website’s terms of use or to defend against legal claims.
  • Assist us or our business partners in facilitating and delivering services to you, process payments and your applications, communicate with you about products, services and promotional offers;
  • Sending you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers or products/services, or third-party offers or lending partners products or products/services with whom GaadiMoney has a tie-up;
  • For generating your CIBIL report upon your consent
  • The Company shall use the Information so collected internally to inter alia:

  • Direct its efforts towards product development and improvement.
  • Contact you as a survey respondent.
  • Send you promotional materials from our contest sponsors and/or advertisers.

The Company shall comply with all the reasonable security practices and procedures for keeping the information of the User secure.

Without prejudice to the stipulations contained hereinabove, given the Company’s legal responsibilities to legal authorities and regulators, there may be situations when the Company needs to share your information with legal authorities or processes or need to protect the Company’s rights or comply with terms and conditions in this regard.

Without prejudice to the stipulations contained hereinabove, given, the Company shall also be entitled to disclose your information which you may have either expressly or impliedly authorized the Company to disclose to third parties. Your information will be shared with third parties when:

  • The Company needs to share your information to provide you with the product or service that you have requested through third parties; or
  • The Company has your consent to share the Information;
  • The Company needs to share your information with certain service partners in order to respond to your queries / comments or to resolve service issues and to serve you better.

Without prejudice to the generality of the foregoing, a Power of Attorney, authorizing the Company to disclose your information to third parties, shall tantamount to express authorization and consent by you.

7. COOKIES

The cookies installed by the Company shall be exclusively for the purpose of retrieving Information from you which pertain to be useful for the purpose of improving the online experience of the Client. A cookie is a piece of data stored on the user’s computer tied to information about the user. Cookies shall have limited scope, either for the purpose of person enrolment/registration for imparting services, or for the provision of information pertaining to loans, mortgage, financing and financial instruments such as Auto Loans (New Car Loans, Used car Loans, Refinance, Balance transfer and top up loans) personal loans, home loans, unsecured business loans, and loans against property and other allied matters related to or connected therewith.

We use cookies for on our Website in order to personalize our service to you. By using our Website, user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her web browser settings. User/s can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our Website may be limited. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.

8. CHANGES IN PRIVACY POLICY

Please note that this Privacy Policy may change from time to time. The Company reserve its right to change, modify or update this Privacy Policy at any time without notice. The Company shall not reduce your rights under this Policy without your explicit consent and expects most such changes to be minor. Regardless, the Company will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Policy will be identified at the bottom of the page by its effective date. If you have any questions or concerns about this Policy, please feel free to contact us any time at the contact details provided on this Website.

9. DATA SECURITY

Company is ensuring applicable compliance standards on information security and understands that the confidentiality, integrity, and availability of your information are vital to our business operations and our own success. The scope of the same includes the Management of Information Security applicable to Business Process of Loan Distribution and its Support F unctions Including Information Technology, Human Resources and Admin. However, no method of transmission over the Internet or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

10. QUESTIONS & SUGGESTIONS

If you have any questions about the Company’s Privacy Policy disclosure of your Information or data privacy, please write to us.

11. THIRD PARTY LINKS/OFFERS

It is made clear that your interaction with any third party accessed through the Website is at your own risk, and the Company will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.

The Company reiterates that it is not responsible for the privacy practices of third-party websites, which the Company does not own, manage or control. We encourage you to carefully read the privacy policy of any website you visit.

12.OPTION TO GRANT AND DENY THE CONSENT CONCERNING USER PERSONAL DATA

The User may at any point in time choose to deny/revoke consent for use of his Personal Data or restrict disclosure to third parties, data retention or revoke consent already granted to collect personal data. However, in case user choose to opt for any such revocation/restriction, company may not be able to offer/serve user with various products/services that need company to have user consent for using/storing/sharing user’s Personal Data in accordance with this Policy and in such case company may have to withdraw/stop any such products/services being availed by the user. The user may by sending a mail may revoke his consent to use his personal data being used by lending partners or other associates or third parties for their selling or promotion of their products.

13. DELETION OF USER PERSONAL DATA

In all cases company retain user’s Personal Data as long as the purpose for its usage exists, after which the same is disposed off by company except for any record retention required as per applicable law. The provisions of various laws require user transaction logs to be stored for longer periods post the deletion of an account. Further, in the event of the pendency of any legal / regulatory proceeding or receipt of any legal and / or regulatory direction to that effect, Company may be required by the law of the land to retain user Personal Data for longer periods.

14. NODAL GRIEVANCE REDRESSAL

The User may contact Company on any aspect of this policy or grievances relating to any digital lending-related complaints, by writing to our Nodal Grievance Officer as per the details provided below:

Name: Miss Mayuri Jain
Designation: Nodal Officer
Email ID: grievance-officer@gaadimoney.com
Address: A-301, Shanti Enclave Apeksha CHS, Mira Road East, Thane, Maharashtra – 401107.

15. MISCELLANEOUS

The Users may review the Information, to ensure that any Information provided by the User found to be inaccurate or deficient may be corrected or amended, as feasible.

The Company shall not be responsible for the authenticity of the information supplied by the provider of information to the Company or to such other person acting on behalf of the Company.

The User consents that the Company may transfer the Information to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by the Company, in accordance with the Information Technology Act, 2000 and its applicable Rules and Regulations.

The Company will retain and use your Information as necessary to comply with our legal obligations, resolve disputes and enforce the agreements entered into for providing the services offered by the Company, and more particularly described in the T&Cs and terms of Use of the Website.

IN CASE OF ANY QUERIES/GRIEVANCES WITH RESPECT TO SERVICES, CONCERNS, OR SUGGESTIONS REGARDING OUR PRIVACY POLICY, PLEASE REACH US AT customer care@gaadimoney.com

DATED: 23/08/24

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